Poste Restante in Osaka: Alternate Pickup Locations after KIX Post Office Closure

Attention all travelers! Exciting news for those visiting Osaka and its vibrant city attractions like Namba, Dotonbori, Shinsaibashi, Tennoji, and Umeda. Starting from March 20, 2021, the only post office located within the Kansai International Airport terminal, the Izumisano Post Office Kansai Airport Branch, has unfortunately closed its doors【廃止:泉佐野郵便局関西空港分室(大阪府)】, leaving travelers unable to collect essential items like mobile Wi-Fi directly from the airport.

But fear not! We’ve got you covered with an exclusive guide on how to efficiently and effortlessly retrieve your items from alternative post offices in Osaka. Whether it’s travel essentials, important documents, or special packages awaiting your arrival, we’ll show you the best options available. Say goodbye to the inconvenience of relying solely on airport facilities and embrace a seamless post office experience in Osaka.

So, if you’re wondering how to quickly and conveniently collect your goods from a post office after touching down at Kansai Airport, keep reading as we unveil the top recommendations for hassle-free item collection using the renowned Poste Restante service. Don’t miss out on this essential information for a smooth and stress-free start to your Osaka adventure!

Table of Contents

Ways to Travel from Kansai Airport to Osaka/Kyoto

Railway Map

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Here is an excerpt from the Kansai International Airport official website, featuring a train route map near Kansai Airport.

Although it may seem overwhelming at first glance, you’ll notice that there are only two train lines departing from Kansai Airport: the dark green Nankai Electric Railway and the light green JR trains. We will briefly introduce the characteristics of these two train lines and the stations they serve. We will also provide information on nearby post offices within walking distance from these stations, making it convenient for you to choose a location for Poste Restante service.

Note: “Poste Restante” refers to the service where mail can be held at a post office for pick-up.

Nankai Line (Nankai Electric Railway)

There are three types of trains: Rapi:t Limited Express (α/β), Kūkō Kyūkō (Airport Express), and Local Trains.

Connecting Kansai Airport to Namba Station, one of the major transit stations in Osaka, from Namba Station, you can quickly reach popular attractions such as Dotonbori, Shinsaibashi, and Kuromon Market. It only requires one transfer to reach Osaka Station, Umeda Station, and Shin-Osaka Station. The fastest train, Rapi:t Limited Express, takes approximately 34 minutes from the airport to Namba Station, while the Airport Express takes about 45 minutes. The ticket prices are 1450 JPY (Rapi:t Limited Express, regular seat) and 930 JPY (Airport Express), making it one of the most cost-effective ways to travel from the airport to Osaka city.

JR Line

There are two types of trains: Kankū Kōsoku (Kansai Airport Rapid Service) and Haruka Limited Express (Haruka trains, also written as 遥 in Japanese).

Compared to Nankai Electric Railway, the Kankū Kōsoku takes slightly more time, approximately 50 minutes, to reach Tennoji Station in Osaka city, with a minimum fare of 1080 JPY. However, as the JR Kankū Kōsoku and Osaka Loop Line are both operated by JR West Japan, you can travel directly from Kansai Airport to Osaka Station without transferring and easily walk to the Umeda area after getting off. For those staying near Umeda Station or visiting for sightseeing, the JR Kankū Kōsoku is definitely more convenient compared to the Nankai trains that require transfers. Moreover, if you plan to visit Universal Studios Japan (USJ), you can transfer at Nishikujo Station via the Kankū Kōsoku and take the JR Yumesaki Line (JRゆめ咲線).

The Haruka Limited Express provides a direct route without transfers to Shin-Osaka Station and Kyoto. It takes approximately 50 minutes to reach Shin-Osaka Station from Kansai Airport and about 70 minutes to reach Kyoto Station. The ticket prices are slightly higher at 3120 JPY and 3640 JPY respectively. However, for those traveling from Kansai Airport to Kyoto without transferring, the convenience of a direct connection is definitely worth the ticket price.

The Poste Restante Service

How to Use Poste Restante?

If you will be staying at multiple guesthouses or hotels during your trip (uncertain about your exact location within a specific timeframe) or are unsure if you can receive online purchases at home, you can take advantage of the convenient Poste Restante service.

Find the nearest post office and use its address as the delivery address. Once the package arrives at the post office, you can go and collect it.

Please note that due to the impact of the COVID-19 pandemic, there are currently no 24-hour operating post offices in Japan. The general operating hours for post offices are Monday to Friday (business days) from 09:00 to 17:00. Some larger post offices may also be open on weekends, but with shorter hours. Make sure to choose a post office where you can collect your package within their operating hours. Alternatively, we recommend having your online purchases/pre-ordered items delivered to your upcoming hotel.

How to Fill in the Address for Poste Restante

Let’s take Osaka Minami Post Office, which we will introduce shortly, as an example. Start by filling in the postal code and the post office address.

Postal Code (郵便番号): 〒542-8799

Address: 1-4-2 Higashi Shinsaibashi, Chuo-ku, Osaka City, Osaka Prefecture

Then, add the following line below the address: Osaka Minami Post Office (郵便局留め).

The Japanese [郵便局留め] means you need Poste Restante servece. This way, the post office will know that you intend to use the Poste Restante service and will help store your package.

Writing the address in Japanese will actually be better when you do online shopping or rent a mobile Wi-Fi from a Japanese company. This ensures better accuracy and smoother processing of your packages or devices.

Like this:

大阪府大阪市中央区東心斎橋1丁目4-21-4-2 Higashi Shinsaibashi, Chuo-ku, Osaka City, Osaka Prefecture

大阪南郵便局Osaka Minami Post Office(郵便局留め)

Please note that you must use the name on your identification document to fill in the recipient’s name, such as your passport or, if you have a long-term residence permit in Japan, the name on your residence card.

Inside Kansai International Airport

Although there is no post office located within the terminals of Kansai Airport, if you search on Google Maps, you will find Osaka International Post Office within the airport premises.

However, please note that the Osaka International Post Office is located within the airport restricted area and cannot be accessed on foot. To reach it, you would need to take a dedicated airport bus and undergo identity verification as well as obtain a temporary access permit. This process is time-consuming. Therefore, we do not recommend using the Osaka International Post Office for Poste Restante services at Kansai Airport.

Osaka International Post Office(Japanese: 大阪国際郵便局)

Address 1,Senshukukominami,Sennan,Osaka,549-8799
〒549-8799 大阪府泉南市泉州空港南1
Hours of business Weekends: 09:00–12:00
Weekdays: 09:00–17:00

Nankai Electric Railway

Nankai Electric Railway Official Website

Namba(なんば) Station

From Kansai Airport, if you take the Nankai Railway, your final destination will be Namba Station. Nearby, you will find popular attractions such as Dotonbori, Shinsaibashi Shopping Street, Kuromon Market, and Amerikamura (America Village). From Namba Station, which is very close by, you can also transfer to the Kintetsu Line to visit Nara.

Please note that in Osaka, there are a total of 6 stations called “Namba/なんば,” so it is important to specify that the Namba station reached by the Nankai Railway is written in hiragana as “なんば.” The exact location is No.4, marked by red and orange triangle icons. To reach Namba Station No.3, you can follow the signs inside Namba No.4 and walk underground, which will make it easier to find.

Osaka South Post Office/Osaka Minami Post Office(Japanese:大阪南郵便局)

Address 1 Chome-4-2 Higashishinsaibashi,Chuo Ward,Osaka,542-8799
〒542-8799 大阪府大阪市中央区東心斎橋1丁目4-2
Hours of business Weekends: 09:00–17:00
Weekdays: 09:00–19:00

Naniwa Post Office(日文:浪速郵便局)

Address 3-10-1,Nanbanaka,Osaka-shi Naniwa-ku,Osaka,556-8799
〒556-8799 大阪府大阪市浪速区難波中3丁目10-1
Hours of business Weekends: 09:00–15:00
Weekdays: 09:00–19:00

Osaka Nanba Post Office(Japanese:大阪難波郵便局)

Address 5 Chome-1-60 Nanba,Chuo Ward,Osaka,542-0076
〒542-0076 大阪府大阪市中央区難波5丁目1-60
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Sennichimae-chuodori Post Office(日文:大阪千日前中央通郵便局)

Address 2-5-10,Sennichimae,Osaka-shi Chuo-ku,Osaka,542-0074
〒542-0074 大阪府大阪市中央区千日前2丁目5-10
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Minamihorie Post Office(Japanese:大阪南堀江郵便局)

Address 1 Chome-20-20 Minamihorie,Nishi Ward,Osaka,550-0015
〒550-0015 大阪府大阪市西区南堀江1丁目20-20
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Ebisubashi Post Office(Japanese:大阪戎橋郵便局)

Address 2 Chome-10-21 Nishishinsaibashi,Chuo Ward,Osaka,542-0086
〒542-0086 大阪府大阪市中央区西心斎橋2丁目10-21
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Shinsaibashi Post Office(Japanese:大阪心斎橋郵便局)

Address 1 Chome-5-4 Shinsaibashisuji,Chuo Ward,Osaka,542-0085
〒542-0085 大阪府大阪市中央区心斎橋筋1丁目5-4
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Sennichimae Post Office(Japanese:大阪千日前郵便局)

Address 1 Chome-6-5 Sennichimae,Chuo Ward,Osaka,542-0074
〒542-0074 大阪府大阪市中央区千日前1丁目6-5
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

JR Kansai Airport Line

Access to Kansai-airport Station from Kansai Airport

Kansai-Airport Express “HARUKA”

From Kansai Airport, if you take the JR train (Kansai Airport Rapid Service/Express HARUKA), you will arrive at Tennoji, a major transfer station. From there, you can continue your journey by transferring to the Osaka Loop Line, which passes through Osaka Station (nearby is Umeda Station). The Kansai Airport Rapid Service will continue along the Osaka Loop Line, while the Express HARUKA will head north towards Shin-Osaka Station, and from there, it will continue on to Kyoto.

At Tennoji Station, you can also transfer (using JR trains) to go to Nara.

Tennoji Station

Tennoji MIO Post Office(Japanese:天王寺MIO郵便局)

Address Tennoji Mio 3F,10-39,Hidenincho,Tennoji Ward,Osaka,543-0055
〒543-0055 大阪府大阪市天王寺区悲田院町10-39 天王寺ミオ 本館 3階
Hours of business Weekends: 10:00–18:00
Weekdays: 10:00–18:00

JR Namba Station

When taking the JR train, you need to transfer at Shin-Imamiya Station and switch to the JR Yamato Line to reach JR Namba Station. The Namba Station mentioned here is Nambe Station No.1.

Osaka OCAT Post Office(Japanese:大阪OCAT内郵便局)

Address 1F,1 Chome−4−1,Minatomachi,Naniwa Ward,Osaka,556-0017
〒556-0017 大阪府大阪市浪速区湊町1丁目4-1, 1階
Hours of business Weekends: 10:00–18:00
Weekdays: 10:00–18:00

Osaka Station & Umeda Station

The area around Osaka Station and Umeda Station is a bustling district in Osaka, and as a result, there are numerous post offices of various sizes in the vicinity. The two post offices within the blue borders are open seven days a week, with relatively longer operating hours each day. On the other hand, the post office within the red border is a smaller one that closes for rest on weekends.

Osaka Central Post Office(Japanese: 大阪中央郵便局)

Address 1-3-1,Umeda,Osaka-shi Kita-ku,Osaka,530-0001
〒530-0001 大阪府大阪市北区梅田1丁目3-1 地下1階 大阪駅前第1ビル
Hours of business Weekends: 09:00–18:00
Weekdays: 09:00–19:00

Osaka North Post Office/Osaka Kita Post Office(Japanese:大阪北郵便局)

Address 1 Chome-1-52 Oyodonaka,Kita Ward,Osaka,530-8799
〒530-8799 大阪府大阪市北区大淀中1丁目1−52
Hours of business Weekends: 07:00–18:00
Weekdays: 07:00–21:00

Osaka Nakatsu 6 Post Office(Japanese:大阪中津六郵便局)

Address 6-5-1,Nakatsu,Osaka-shi Kita-ku,Osaka,531-0071
〒531-0071 大阪府大阪市北区中津6丁目5-1
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Shin Umeda City Post Office(Japanese: 新梅田シティ内郵便局)

Address 1-1-90-B100,Oyodonaka,Osaka-shi Kita-ku,Osaka,531-0076
〒531-0076 大阪府大阪市北区大淀中1丁目1-90 B100(梅田スカイビル 地下1階)
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Grand Front Osaka Post Office(Japanese: グランフロント大阪郵便局)

Address Grand Front Osaka South Gate Building B1F,4−20 Ofukacho,Kita Ward,Osaka,530-0011
〒530-0011 大阪府大阪市北区大深町4-20 グランフロント大阪南館 地下1階
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Ekimae-Daini Building Post Office(Japanese: 大阪駅前第2ビル内郵便局)

Address 1-2-2,Umeda,Osaka-shi Kita-ku,Osaka,530-0001
〒530-0001 大阪府大阪市北区梅田1丁目2-2 地下2階 大阪駅前第2ビル
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Hankyu Post Office(Japanese: 大阪阪急内郵便局)

Address 8-7,Kakudacho,Osaka-shi Kita-ku,Osaka,530-0017
〒530-0017 大阪府大阪市北区角田町8-7 地下1階
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Osaka Tsurunocho Post Office(Japanese: 大阪鶴野町郵便局)

Address 1-3,Tsurunocho,Osaka-shi Kita-ku,Osaka,530-0014
〒530-0014 大阪府大阪市北区鶴野町1-3 安田ビル 1階
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Hankyuchayamachi Building Post Office(Japanese: 阪急茶屋町ビル内郵便局)

Address 19-19,Chayamachi,Osaka-shi Kita-ku,Osaka,530-0013
〒530-0013 大阪府大阪市北区茶屋町19-19 阪急茶屋町ビル 地下1階
Hours of business Weekends: Closed
Weekdays: 10:00–18:00

Shin-Osaka Station

Mielparque Osaka Post Office(Japanese: メルパルク大阪郵便局)

Address MIELPARQUE OSAKA 1F,4-2-1,Miyahara,Osaka-shi Yodogawa-ku,Osaka,532-0003
〒532-0003 大阪府大阪市淀川区宮原4丁目2-1 メルパルク大阪 1階
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Nishinakajima-Minamikata Station Post Office(Japanese: 西中島南方駅前郵便局)

Address GATE TERRACE SHIN OSAKA 1F,4-3-24,Nishinakajima,Osaka-shi Yodogawa-ku,Osaka
〒532-0011 大阪府大阪市淀川区西中島4丁目3-24 GATE TERRACE SHIN OSAKA(ゲートテラス新大阪)1階
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Yodogawanishinakajima Post Office(Japanese: 淀川西中島郵便局)

Address 3-12-15,Nishinakajima,Osaka-shi Yodogawa-ku,Osaka,532-0011
〒532-0011 大阪府大阪市淀川区西中島3丁目12-15
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

HigashiyodogawaHigashinakajima Post Office(Japanese: 東淀川東中島郵便局)

Address 2 Chome-13-5 Higashinakajima, Higashiyodogawa Ward, Osaka, 533-0033
〒533-0033 大阪府大阪市東淀川区東中島2丁目13−5
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

USJ(Universal Studios Japan )

Konohanasakurajima Post Office(Japanese:此花桜島郵便局)


Address 3 Chome−7−24,Sakurajima,Konohana Ward,Osaka,554-0031
〒554-0031 大阪府大阪市此花区桜島3丁目7-24
Hours of business Weekends: Closed
Weekdays: 09:00–17:00


Kyoto Station

From Kansai International Airport, you can take the special rapid service train, HARUKA, directly to JR Kyoto Station.

Kyoto Central Post Office(Japanese:京都中央郵便局)

Address 843-12,Higashishiokojicho,Kyoto-shi Shimogyo-ku,Kyoto
〒600-8216 京都府京都市下京区東塩小路町843-12
Hours of business Weekends: 07:00–18:00
Weekdays: 07:00–21:00
Note: The above mentioned are the operating hours of the Yuyu window, which is the postal service window for sending and receiving parcels.

Kyoto Station Hachijyoguchi Post Office(Japanese: 京都駅八条口郵便局)

Address 40,Higashikujokamitonodacho,Kyoto-shi Minami-ku,Kyoto
〒601-8002 京都府京都市南区東九条上殿田町40
Hours of business Weekends: Closed
Weekdays: 09:00–17:00


From Kansai International Airport, there are two ways to travel to Nara City:

  1. Take the JR Kansai Airport Rapid Service and transfer at Tennoji Station to the JR Yamato Line, which will take you to JR Nara Station.
  2. Take the Nankai Electric Railway and transfer at Shin-Imamiya Station. Alternatively, you can walk from Namba Station (Station No.4, marked in the legend) to Osaka-Namba Station (Station No.2, marked in the legend) and transfer to the Kintetsu Line, which will take you directly to Kintetsu Nara Station.

Both stations are relatively close, with a walking distance of about 15 minutes.

JR Nara Station

Nara Central Post Office(Japanese: 奈良中央郵便局)

Address 5 Chome-3-3 Omiyacho,Nara,630-8799
〒630-8799 奈良県奈良市大宮町5丁目3-3
Hours of business Weekends: 07:00–18:00
Weekdays: 07:00–21:00

Narasanjo Post Office(Japanese: 奈良三条郵便局)

Address 1-1 Aburasaka Jikatacho, Nara, 630-8246
〒630-8246 奈良県奈良市油阪地方町1-1
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Kintetsu Nara Station

Left: Narahigashimuki Post Office(Japanese: 奈良東向郵便局)

Address 24,Higashimukikitamachi,Nara-shi,Nara
〒630-8214 奈良県奈良市東向北町24
Hours of business Weekends: Closed
Weekdays: 09:00–17:00

Right: Nara Prefectural Government Post Office(Japanese: 奈良県庁内郵便局)

Address 30,Noboriojicho,Nara-shi,Nara
〒630-8213 奈良県奈良市登大路町30
Hours of business Weekends: Closed
Weekdays: 09:00–17:00


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