2026 Welcome Suica Guide: Where to Buy Now? (Latest Sales Status & Essential Limits)

Welcome Suica for Foreigners Visiting Japan

Welcome Suica remains one of the few physical IC card options for tourists in 2025. (Updated Dec 2025). Have you used it before? Where can you buy it? Where and how to charge it? How it differs from a regular Suica card? This 2025 definitive guide provides the latest sales status and all the essential rules you need to know.

🚨 IMPORTANT 2025 UPDATE: Welcome Suica Status
Last Updated: January 2026The availability of the Welcome Suica physical card remains limited, though sales have resumed at key locations. Always check the purchasing station hours before you visit.✈️ Current Status: Sales are generally available at JR EAST Travel Service Centers and dedicated machines at major airports/stations (Haneda, Narita, Tokyo).
⛔ Biggest Drawbacks: 28-day validity and No Refund on the remaining balance.

Quick Recommendation: Staying more than 28 days or looking for easier charging? Click Here to See if Mobile Suica is a Better Option.

Red Suica「Welcome Suica」

Welcome Suica

From:JR East

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The design of the ‘Welcome Suica’ card differs from the standard green Suica card, featuring a red and white pattern. The red color symbolizes the sun, while the white represents cherry blossoms, both of which are also the colors of the Japanese flag.

In terms of functionality, there is no distinction between the red Suica card and the green Suica card. Both can be swiped to enter stations directly and used as electronic payment cards for purchases at locations where Suica cards are accepted.

You can recharge your card freely as long as the total balance does not exceed 20,000 yen. Recharge is available at ticket vending machines and other designated locations.

From:JR East

When applying for the Red Suica Card, unlike the Green Suica Card, there is no need to pre-deposit 500 yen. Instead, the entire amount you recharge for the first time can be used as fare or shopping money.

Additionally, the regular Suica card typically does not have an expiration date and can be used indefinitely. It only becomes invalidated if not used for ten years. In contrast, the red Suica card, known as ‘Welcome Suica,’ has a validity period of 28 days from the first swipe and will be automatically deactivated on the 28th day. Visitors can certainly take this card home as a souvenir of their visit to Japan.

Where to apply for “Welcome Suica”

The Welcome Suica (the red Suica card) was previously limited to sales at Haneda Airport International Terminal due to chip shortages. However, with an increase in chip inventory, this uniquely designed Suica card is now available at more locations.

Here’s where you can currently buy Welcome Suica cards:

【JR East Visitor Centers (駅たびコンシェルジュ) and JAPAN RAIL CAFE TOKYO】


You can get Welcome Suica in the JR EAST Travel Service Center window and JAPAN RAIL CAFE at major stations like

  • Tokyo Station
  • Shinjuku Station
  • Shibuya Station
  • Ikebukuro Station
  • Ueno Station
  • Yokohama Station
  • Sendai Station
  • Narita Airport Station
  • Narita Airport Terminal 2 Station
  • Tokyo Monorail Haneda Airport Terminal 3 Station

Please note: Wait times at Shinjuku/Ikebukuro can exceed 30 minutes during peak season. We suggest to purchase a welcome suica from the Ticket Machines as follow.

【Welcome Suica Dedicated Ticket Machines】

Also you can get Welcome Suica by using ticket machines at Haneda airport and Narita airport.

  • Narita Airport Terminal 1 Station
  • Narita Airport Terminal 2・3 Station
  • Haneda Airport Terminal 3 (Tokyo Monorail) Station

Welcome Suica can also be purchased at Sendai Station.

【Welcome Suica Purchase Limit】
Limited to one card per person

How to Charge a Welcome Suica card

Charging a Welcome Suica card is a straightforward process similar to topping up a regular Suica card. At JR stations, travelers can find automated ticket machines conveniently located throughout the station. Simply insert your Welcome Suica card into the designated slot on the machine and follow the on-screen instructions to add funds to your card. These machines provide a user-friendly interface, making it easy for travelers to navigate the charging process even if they’re unfamiliar with Japanese.

The pink machine on the right is used to recharge the both Suica and Welcome Suica card.

Alternatively, travelers can also recharge their Welcome Suica cards at station staffed ticket counters, known as “Midori no Madoguchi,” where attendants are available to assist with any inquiries or assistance needed. Additionally, many convenience stores in Japan offer Suica card charging services, providing travelers with multiple options to replenish their card balance.

Whether you opt for the automated ticket machines, station staff assistance, or convenience store charging services, topping up your Welcome Suica card is a simple and convenient task, ensuring you have sufficient funds for your travels across Japan.

Notes on the red Suica card “Welcome Suica”

5 Essential Limits at a Glance:

Feature / LimitWelcome Suica (Red Card)Regular Suica (Green Card)
1. Expiration / ValidityValid for 28 Days from first use. Cannot be renewed.No expiration (valid indefinitely, as long as used within 10 years).
2. DepositNo 500 JPY deposit is required.Requires a 500 JPY deposit upon purchase.
3. Refund of BalanceBalance is non-refundable (must be used up before expiration).Remaining balance can be refunded (minus a service fee) along with the 500 JPY deposit.
4. Initial PurchaseMust be purchased in fixed units (1,000 JPY to 10,000 JPY).You can usually choose any custom amount, plus the 500 JPY deposit.
5. Reference PaperMUST carry the Reference Paper with you to show validity and details if asked by staff.No reference paper is needed.

No Need for Deposit but No refund of balance

The Welcome Suica does not require a 500 yen advance deposit, but it also does not refund the remaining balance. In other words, the balance of the card will not be refunded either before or after the expiration of the Red Suica Card.

Therefore, it is important to use up the remaining balance on your Red Suica Card before it expires in order not to lose out.

Initial purchase must be in 1,000 yen units

When you first buy a Welcome Suica card, you can only choose from fixed amounts such as

  • 1,000 JPY
  • 2,000 JPY
  • 3,000 JPY
  • 4,000 JPY
  • 5,000 JPY
  • 10,000 JPY

This limitation only applies to the initial purchase. Once you have the card, you can recharge it freely at ticket machines, with any amount you choose — not limited to 1,000 yen units, as long as the total balance doesn’t exceed 20,000 yen.

The balance limit is 20,000 yen

If you have more cash and wish to reload all of it to your Red Suica Card, you should note that there is a balance limit on the Red Suica Card.

Even if you have 30,000 yen, you can only load up to 20,000 yen.

Valid for 28 Days and No renewal after expiration

The Red Suica Card “Welcome Suica” is only valid for 28 days. If you stay in Japan for more than 28 days, you can only apply for a new card after the Red Suica Card expires, and you cannot renew your old card.

If your trip exceeds 28 days, you will need to apply for a second card or switch to an option without an expiration date. For travelers seeking a long-term solution or those using an iPhone/Android, Mobile Suica/Mobile Welcome Suica is highly recommended. Read our detailed Mobile Suica guide here to see if it fits your itinerary.

You must bring a Reference Paper with you when you use Welcome Suica

A Reference Paper will be delivered with the Red Suica Card.

From:JR East

You can check the validity period of your Welcome Suica card, information about your discount ticket, etc., on the Reference Paper that you receive when you purchase the card. (This information will not be displayed on the Welcome Suica card itself.)

Always carry this Reference Paper around with you, and show it to the staff if they ask to see it.

Frequently Asked Questions

Q: Can I use the Welcome Suica card in Osaka and the Kansai region?

A: Yes, the Welcome Suica card is fully interoperable with all major IC card systems across Japan, including ICOCA in the Kansai region (Osaka, Kyoto, Nara, etc.).

 

Q: Can I get a refund for the balance on my Welcome Suica card?

A: No, unlike the regular Suica card, the Welcome Suica card balance is non-refundable. You must use up the remaining balance before the card expires or before you leave Japan.

 

Q: Where is the easiest place to buy a Welcome Suica card right now?

A: The easiest way is typically using the Welcome Suica Dedicated Ticket Machines located at major airports like Narita and Haneda (Terminal 3). These multi-lingual machines are generally quicker than waiting in line at the JR EAST Travel Service Centers (Midori no Madoguchi), which often have long queues for various travel-related inquiries.

 

 

You may also want ot read: Welcome Suica vs Suica: What’s the Difference?

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