Suspension of Sales for Suica and PASMO Cards

The shortages and suspensions of Suica and PASMO cards, is causing inconvenience for commuters and travelers alike. Consequently, JR East announced on June 2, 2023, that a global semiconductor shortage prevents Japanese transportation cards like Suica and PASMO from securing enough IC chips. As a result, JR East has decided to temporarily suspend the sale of unregistered Suica and PASMO cards starting from June 8, 2023 (Thursday). Furthermore, sales of both Registered Suica and Registered Pasmo will cease from August 2, 2023, with no set date for resumption.

On the brighter side, JR East Japan will exclusively offer Suica cards to foreign tourists starting in 2024. These cards, available at major stations like Tokyo, are limited to one per person. This restriction ensures tourists access convenient payment methods for public transportation and shopping in Japan. Consequently, authorities are diligently working to promptly address the issue, ensuring Suica card accessibility for all who rely on them. In the meantime, individuals affected by the Suica card shortage may need to explore alternative payment methods or temporary solutions.

Updated on January 12, 2024
As of January 12, 2024, foreign tourists can purchase unregistered Suica cards (the green regular version) at JR East Japan Travel Service Centers (駅たびコンシェルジュ) located in Tokyo, Shinagawa, Shibuya, Shinjuku, Ikebukuro, or Ueno stations.
Buying A Suica card in Tokyo: Suica Card Revival from 2024?

Suspension Period: Starting from June 8, 2023 (Thursday), with no specified date for resumption.

Suspended Products: Unregistered “Suica,” “モノレールSuica (Monorail Suica),” “りんかいSuica (Rinkai Suica),” and “PASMO.”

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Suspended Suica and PASMO

Furthermore, mobile services such as Mobile Suica and Mobile Pasmo on smartphones will not be affected and are recommended for use.

There is currently no news of the suspension of ICOCA, the IC card for the Kansai region.


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